JOB DESCRIPTION

This is a job description outlining your role. The job description is not intended to be an exhaustive list of your responsibilities. We reserve the right to require you to undertake such other tasks or duties, as may be appropriate to your status, experience and capability. We reserve the right to transfer an employee from one job to another and from one department to another, subject to capability, in order to benefit the efficient operation of the business.

JOB TITLE:

Associate Engagement Lead

MAIN PURPOSE OF THE JOB:

To provide support to our Engagement Leads and our customers. To ensure Radtac has a good view of all the elements of a multi-consultant engagement, whether it be Training, Delivery, Coaching Consultancy or a blend of all our services.

WHO THEY ARE RESPONSIBLE TO:

Darren Wilmshurst

WHO THEY ARE RESPONSIBLE FOR:

Not Applicable

MAIN TASKS OF THE JOB:

Client Delivery Coordination and Agile SME

• To work alongside the Engagement Lead and assist in the coordination of all delivery work on client site.
• To Act as an Agile Subject Matter Expert; to support our clients and answer their questions and help them in their Agile thinking
• Build good working relationships with clients and able to be a ‘go to person’ in addition to the Engagement Lead.
• Be responsible for updating our CRM system with all new opportunities
• To work with the Talent Team to help find additional people to support new client work
• Be responsible for creating Delivery Records for all confirmed commitments which in turn lead to contracts for our Associates
• Be responsible to tracking the burn down of Purchase Orders
• Be responsible for the determining that the quality of the work Radtac produces and that the deliverables are in line with Statements of Work and demonstrate that with clear measures for the client to prove that Radtac is delivering value to enable Radtac to expand its business with clients
• To act as a key liaison between the Talent Team and Business Support Team
• Identify leads and customer intelligence that could result in a sales opportunity. And to share this information with the relevant Sales Account Manager.

Transformation Delivery Management

• Provides support to the Engagement Lead and the Client independent of the Delivery Team
• Supporting the writing of the solution element of the SOW
• To reiterate the solution throughout the engagement
• Work closely with Delivery Teams and Consultants to ensure timely delivery of our solution
• Ensuring that all contractual deliverables are met
• Work on client site in tandem with the Engagement Lead, frequency to be determined
• Identify leads and customer intelligence that could result in a sales opportunity. And to share this information with the relevant Sales Account Manager.
• Support the on-site consultants and help find solutions to any problems, whist maintaining a commercial view
• Develop relations with client personnel
• Conduct regular reviews with on-site consultants, clients and Radtac people

People Relationship Management

• Provide support to enable consultants and delivery teams to represent themselves as part of Radtac
• Manage the wellbeing of delivery teams
• Support the Engagement Lead with the on-boarding for all new delivery team members and consultants
• Offer guidance and support to consultants and delivery teams
• Stimulate online communication channel activities within all live accounts

Learning, Training and Administration

• Ensure all timesheets are submitted in a timely manner and assist with the client approval process
• Complete personal Expenses claim in a timely manner each month

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Account Executive – GIG Retail Marketing Agency

Summary of position:

We are looking for a part-time Sales & Marketing Co-ordinator or Account Executive to join our team.

GIG Retail is a friendly, dynamic Marketing Agency based in Central Leeds – we work with large retailers and branded suppliers to plan and execute best-in-class marketing campaigns.

The role will be based within the Sales team, reporting to a Senior Account Manager, and will involve liaising with suppliers and other agencies to plan and book shopper marketing campaigns which meet the client’s objectives.

The ideal candidate will have strong interpersonal skills and be adept at building relationships with internal and external customers to ensure that we build campaigns that meet their needs. We are looking for someone with good attention to detail and strong organisational skills to ensure that campaigns are booked correctly and accurately.

The role is 21 hours per week, which would ideally be split across 4 or 5 days (so can be done during school hours), however we are open to discussions around how & when the hours are worked.

The salary is £18-20k FTE depending on experience (pro rated for the hours worked).

Key responsibilities will be as follows:

• First point of contact for allocated suppliers/agencies – responding to any queries by email or telephone in a prompt and polite manner.
• Book marketing campaigns onto the Salesforce booking system, ensuring that information is entered accurately and key deadlines are met.
• Develop an understanding of different media options (both in-store and online) to advise/recommend the most effective media to deliver the client’s objectives.
• Work with the insights team to provide supplier feedback on media performance in order to improve effectiveness of future campaigns.
• Support the Account Management team by providing admin support and holiday cover when needed.

Skills & Experience
Experience in using Microsoft Office, in particular Outlook and basic Excel.

Previous experience of working in Retail / Marketing / Sales / FMCG would be desirable but not essential – full training will be provided.

In addition, the role holder should have:
• A positive and welcoming attitude
• A willingness to help out
• A proactive mindset

Location:
The Role will be based at GIG Retail’s office in Leeds.

Please send your CV to: michelle.chandler@gigretail.co.uk

Job Title:   Project Manager

Location:   Sedgefield or Leeds

Purpose:

Initiation, planning, execution, control and closure of all assigned NPI and process improvement projects, employing methods that ensure effective cross-functional communication of project requirements, risk and status at all times.

Summary of Responsibilities:

• Responsible for planning, executing, controlling and closing all assigned projects; including planning to support RFQs.
• Authority for overall management, planning, coordination and execution of all assigned projects ensuring that all contractual and commercial obligations are met on time and in full.
• Responsible for controlling project scope (both internal and external influences)
• Responsible for defining, monitoring and controlling the project budget (resource/equipment/materials costs).
• Joint responsibility for product quality, reliability and safety (as per QA dept).
• Responsible for project resource planning and task assignment via work-packages
• Joint responsibility for achieving product cost targets (together with engineering team leader assigned to the project).

Job Content:

• Ensure that the NPI procedure and design control procedures are followed at all times.
• Preparation and delivery of project launches (definition of project scope/team, product scope, responsibilities and deliverables).
• Preparation and delivery of effective Tollgates.
• Preparation and maintenance of the project schedule and milestone plans (internal and external).
• Preparation and maintenance of project risk register via effective risk identification and risk response planning.
• Chair regular project meetings and maintain project action lists (daily/weekly as appropriate).
• Chair customer conference calls and maintain associated action lists.
• Main point of contact with customer Project Management representative for assigned projects.
• Host and attend customer & supplier visits as required.
• Establish and maintain close liaison with all areas of the business and supply chain associated with assigned projects.
• To undertake and achieve all other tasks as directed by the Engineering Manager/Site Lead or other members of the Senior Management Team.

Key Attributes:

• Excellent communicator; internal/external.
• Effective planner; inter dept/inter-company/supplier wide.

• Organised; requires effective organisational skills with respect to information management and project plan execution.
• Skilled people motivator and negotiator; internal/external including customer.
• Technically competent; able to review and challenge design decisions.
• Able to demonstrate; task ownership, commitment, initiative and flexibility as per Company’s needs.

Skills, Experience and Qualifications

• Proven project management skills, with the ability to develop resource plans, schedules, risk registers and project budgets.
• Must be a highly motivated individual able to interface effectively with internal & external customers.
• Sound understanding of modern project management methodologies, specifically relating to requirements capture/ management and scope definition/ control.
• Industry recognised Project Management certification such as Prince 2, PMP, APM
• Able to demonstrate negotiation/ persuasion skills with internal and external resources.
• Totally flexible with regard to working hours and able to travel when needed both nationally and internationally.
• Excellent working knowledge of MS Office products: Project/Excel/Word/ PowerPoint - for the creation of project plans and reports.
• Would ideally suit a graduate with 3 years post qualification experience

Job Title:   Project Manager

Location:   Sedgefield or Leeds

Purpose:

Initiation, planning, execution, control and closure of all assigned NPI and process improvement projects, employing methods that ensure effective cross-functional communication of project requirements, risk and status at all times.

Summary of Responsibilities:

• Responsible for planning, executing, controlling and closing all assigned projects; including planning to support RFQs.
• Authority for overall management, planning, coordination and execution of all assigned projects ensuring that all contractual and commercial obligations are met on time and in full.
• Responsible for controlling project scope (both internal and external influences)
• Responsible for defining, monitoring and controlling the project budget (resource/equipment/materials costs).
• Joint responsibility for product quality, reliability and safety (as per QA dept).
• Responsible for project resource planning and task assignment via work-packages
• Joint responsibility for achieving product cost targets (together with engineering team leader assigned to the project).

Job Content:

• Ensure that the NPI procedure and design control procedures are followed at all times.
• Preparation and delivery of project launches (definition of project scope/team, product scope, responsibilities and deliverables).
• Preparation and delivery of effective Tollgates.
• Preparation and maintenance of the project schedule and milestone plans (internal and external).
• Preparation and maintenance of project risk register via effective risk identification and risk response planning.
• Chair regular project meetings and maintain project action lists (daily/weekly as appropriate).
• Chair customer conference calls and maintain associated action lists.
• Main point of contact with customer Project Management representative for assigned projects.
• Host and attend customer & supplier visits as required.
• Establish and maintain close liaison with all areas of the business and supply chain associated with assigned projects.
• To undertake and achieve all other tasks as directed by the Engineering Manager/Site Lead or other members of the Senior Management Team.

Key Attributes:

• Excellent communicator; internal/external.
• Effective planner; inter dept/inter-company/supplier wide.

• Organised; requires effective organisational skills with respect to information management and project plan execution.
• Skilled people motivator and negotiator; internal/external including customer.
• Technically competent; able to review and challenge design decisions.
• Able to demonstrate; task ownership, commitment, initiative and flexibility as per Company’s needs.

Skills, Experience and Qualifications

• Proven project management skills, with the ability to develop resource plans, schedules, risk registers and project budgets.
• Must be a highly motivated individual able to interface effectively with internal & external customers.
• Sound understanding of modern project management methodologies, specifically relating to requirements capture/ management and scope definition/ control.
• Industry recognised Project Management certification such as Prince 2, PMP, APM
• Able to demonstrate negotiation/ persuasion skills with internal and external resources.
• Totally flexible with regard to working hours and able to travel when needed both nationally and internationally.
• Excellent working knowledge of MS Office products: Project/Excel/Word/ PowerPoint - for the creation of project plans and reports.
• Would ideally suit a graduate with 3 years post qualification experience